Intermountain Healthcare CV Services IPC Coordinator in Salt Lake City, Utah
Greater Salt Lake area
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The Cardiovascular Services Internal Process Control (CV-IPC) Coordinator works within a team to ensure that the Cardiovascular Services care process models, policies, procedures, and treatment guidelines are developed, implemented, and consistent with system standards at Intermountain. This position develops patient centered care process models across the continuum of care. The IPC Coordinator is responsible to communicate when policy does not reflect practice to ensure appropriate corrective action plans are implemented. The IPC Coordinator works with the Practice Councils within Cardiovascular Services to identify best practices and ensure communication and implementation throughout the system (e.g., Community-based care sites, Specialty-based care sites). The IPC Coordinator provides an effective conduit for field-based caregivers to communicate barriers to implementing system standards related to Cardiovascular Services policies, procedures, guidelines, and other requirements.
Essential Job Duties
- 1. Communicates across the system with caregivers and the IPC team to identify high priority clinical conditions that represent unwarranted variation in care that impacts the quality and cost of care.
- 2. Communicates with the IPC team and caregivers to develop and implement standard care processes in Cardiovascular Services that span the continuum of patient care based on the identified high priority clinical conditions
- 3. Develops a systematic approach and data system to assess adherence to policies, procedures, guidelines, and other requirements pertinent to Cardiovascular Services.
- 4. Conducts field-based visits to facilities and clinics. Ensures appropriate feedback is provided to front-line caregivers and the IPC team.
- 5. Ensures that actionable items learned during field-based visits are assigned to appropriate individuals and that follow-up is completed and documented. Designs and embeds data systems to track the process and create a learning loop.
- 6. Works closely with local Cardiovascular Services practice councils, physicians, leaders, and caregivers to ensure that operational responses are followed to completion based on findings from field-based visits.
- 7. Establishes positive relationships with Cardiovascular Services patients, caregivers, physicians, and payers to promote an integrated health care team approach.
- 8. Actively participates in the development and refinement of system policies, procedures and guidelines pertaining to Cardiovascular Services.
- 9. Serves as a liaison with caregivers in Care Transformation Information Systems (CTIS) to enhance electronic medical record functionality pertinent to Cardiovascular Services.
- 10. Develops strategies and tactics to recognize front-line team members for best practices identified during field-based visits and to ensure that best practices are implemented in applicable service delivery sites.
- 11. Develops strategies to train caregivers in care process model implementation.
- Entry Rate: $39.36+ depending on experience
- Benefits Eligible: Yes
- Shift Details: Full-time, 40 hrs/wk
- Department:Cardiovascular Clinical Programs
- Bachelor's degree. Education must be obtained from an accredited institution. Degree will be verified.
- Working knowledge of Cardiovascular Services-related policies, procedures, and guidelines.
- Strong attention to detail.
- Strong verbal, written, and interpersonal communication skills.
- Strong data assimilation and synthesis skills
- Skills facilitating the instruction and motivation of others.
- Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
- Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands.
- See and read computer monitors and documents.
- Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
- Master's degree. Education must be obtained from an accredited institution. Degree will be verified.
- Formal training in continuous improvement.
- Experience in an integrated healthcare delivery system.
All positions subject to close without notice. Intermountain Healthcare prohibits discrimination on the basis of race, ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran status, disability and/or genetic information.
Working Hours 40
Primary Work Location Central Offices
Expertise Business / Administration
Job Type Full Time
Location US-UT-Salt Lake City